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Guide · Deposits and moving

Fair wear and tear vs damage: what’s the difference?

How inventories usually tell normal wear from damage, with examples for carpets, walls, furniture and appliances. General information, not legal advice.

This is general information to help you record a property accurately. It isn’t legal advice, and the rules on deposits differ between countries and tenancies. For a dispute, speak to a qualified professional.

Everything in a home wears with normal use. In many places a tenant isn’t expected to return a property in the condition it started in, only in the condition you’d expect after normal use for that length of time. A good inventory makes the difference between wear and damage easy to see.

Usually wear

  • Carpet slightly flattened along the main walkways.
  • Light scuffs on walls behind doors and furniture.
  • Faded curtains or paint where the sun falls.
  • Loose door handles or tired hinges after years of use.
  • Minor scratches on well-used worktops.

Usually damage

  • Burns, large stains or tears in carpets.
  • Holes in walls, or unapproved redecoration.
  • Broken furniture, glass or appliances.
  • Damage from leaks or neglect that wasn’t reported.
  • Missing items listed at the check-in.

What decides it

  • The starting condition: without a check-in record, it’s hard to show anything changed.
  • How long the tenancy was, and how many people lived there.
  • The age and quality of the item at the start.

How an inventory helps

Record every item’s condition at the check-in, with photos that carry the date and time. At the check-out, compare each item with its check-in record. DIY Inventory does this side by side, so normal wear and real damage are easy to tell apart.

Updated 22 October 2026

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